ECM/ BPM CONSULTANT

We are looking to offer you an interesting Consultant job in the fields of Enterprise Content Management (ECM) and Business Process Management (BPM). We use ECM solutions based on EMC and IBM related products, like: Captiva, DataCap, ELO, Documentum, FileNet, xPression, xCP or IBM BPM.
For SharePoint Consultants or Support Consultants willing to enlarge their knowledge, we offer implementation trainings directly from the vendors in order to get familiar with our partner’s technology and become successful Consultants.

Main responsibilities:

• Participate in all phases of the ECM/BPM platform implementation lifecycle
• Work closely with the customer and the entire implementation team to ensure the implementation meets the specified requirements and meets or exceeds quality and performance standards
• Analyze and troubleshoot defects and provide feedback and recommendations for system and process improvement
• Provide support for projects dealing with ECM/BPM systems
• Provide functional and technical support to the users of the product
• Assist/Participate in documenting user business processes and work instructions
• Research issues, provide recommendations, and escalate issues
• Develop and maintain test scripts, support for plug-ins, and interface development for In-house or COTS solutions integration
• Ensure functional and technical documentation is complete, current, and stored appropriately
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Perform other duties, as assigned



Required Skills & Abilities:

• A good knowledge of current operating systems (Windows / Linux)
• Knowledge of common database technologies and web application servers
• Getting used with application development / scripting
• Excellent interpersonal, oral and written communication skills
• Nice to have: ELO, EMC or IBM product related certifications
• English proficiency




Experience:

• 2-5 years of implementing ECM/BPM projects
• 1-3 years of implementation web application servers
• 1-3 years of implementation for DBMS
• Nice to have projects or work experience on JAVA, XML, JavaScript
• Maintenance and trouble-shooting experience is desired

Benefits:

• Extremely dynamic and interesting work environment, permanently updated to the IT business evolutions
• Very attractive salary packaging
• Career path support and access to related training
• Private health care and other employee benefits

Application:
• If you know somebody suitable for this position or if you want to apply, please send a detailed CV by e-mail: jobs@snt.ro