We are looking for dedicated, motivated and creative colleagues for our client as Secure Data Transfer Services (MFT) Engineer.
This role will be dealing with the day to day operations of NIF (Network Integration Fabric) Secure Data Transfer Services (MFT). The role will also involve supporting the technology and processes to deliver 24/7/365 NIF MFT service that meet the published Service Level Objective (SLO) agreement.
Basic Qualifications/Preferred Skills & Knowledge
Knowledge of Managed File Transfer (MFT) solutions;
Basic knowledge of Enterprise Networking and Identity Management (e.g. Active Directory, Single Sign- on, DNS, Load Balancing, Firewalls);
Basic knowledge of SQL Server and Security Information and Event Management (SIEM) tools (e.g. Splunk);
Working knowledge of Windows Server Environments (2012 R2 and beyond)
Basic scripting knowledge (e.g. Powershell);
Knowledge of ITIL processes (Incident, Change, and Problem Management);
Processes and Problem Knowledge Article Writing;
Fluent in English.
Responsible for ensuring the NIF MFT Services are always available and reliable;
Participate in automation, process optimization, and integration efforts with other services (e.g. Splunk, Service Now);
Contribute to service design efforts and completing roadmap items for NIF MFT;
Work with the Team Leader and Service Manager in the NIF team to deliver a consistent service to consumers;
Monitoring of the Service Desk system and resolving issues that have been raised by the NIF MFT customers;
Compliance with Change Control Processes and adherence to standards and documentation;
Working with project and application teams to successfully onboard the NIF MFT service;
Contributing to the optimization of the NIF MFT Services performance;
Performs all related job functions following established process and procedures in order to preserve the confidentiality of information hosted and managed;
Responsible for reporting any (known or suspected) breach in information security or policies to NIF MFT Team Leader and Service Manager;
- If you have additional questions, you can contact firstname.lastname@example.org.
- If you know somebody suitable for this position or if you want to apply, please send a detailed CV by e-mail: email@example.com.