We are looking for dedicated, motivated and creative colleagues for our client as TSO - Digital Labs L3 Support engineer.  

The Level 3 Application Support team member will be part of a group that is responsible for the maintenance and support of client applications. This function has broad knowledge of the business functions to resolve critical and strategic business technology challenges.  

This individual performs advanced troubleshooting at the application level. Using his/her domain knowledge and relevant expertise, he/she will identify the area of fault (code, environment, or configuration) and guide the appropriate team in constructing and implementing the fix.

The specialist is individually responsible for delivering technical diagnosis and solution prescription within his/her specific technology expertise and assigned applications. 

Minimum Year(s) of Experience: 3

Minimum Degree Required: Undergraduate Degree (e.g., BS, BA) or 3 years IT experience. 

  • Skills Required:
  • Microsoft Azure DevOps (CI/CD pipeline knowledge)
  • Microsoft Azure Cloud (PaaS)
  • Azure Portal experience
  • App Services
  • Redis cache
  • App Insights
  • Blob Storage
  • Azure Portal experience
  • RabbitMQ
  • NET framework code experience (operational understanding)
  • Microsoft SQL (write intermediate queries and understand complex joins)

  Skills Preferred: 

  • Kubernetes experience or Azure Kubernetes Services
  • Containerization experience (e.g. Docker)
  • Experience creating Linux shell scripting/Powershell scripting
  • Understanding of Terraform or ARM templates
  • Experience in using Splunk (logs aggregation and inquiry)
  • ITIL framework understanding (or comparable ITSM framework)
  • Containerization (e.g. Docker) experience;
  • Experience creating Linux shell scripting or Powershell scripting;
  • Splunk (write queries and understand the data returned);
  • ITIL framework understanding (or comparable ITSM framework ) 

          Experience Preferred: 

  • Extensive knowledge and experience in application support/
  • troubleshooting/development
  • Demonstrated experience in application support with industry knowledge of ITIL
  • service management principles.
  • Demonstrated development or technical application support skill sets with detailed
  • technical experience with industry standard platforms such as Google Application
  • Suite, .NET/IIS, Azure Cloud, Microsoft SQL, Kubernetes, RPA and others.
  • Proven technical capabilities, analytical skills and application knowledge.
  • Proven ability to diagnose and troubleshoot complex application problems and
  • leverage tools and resources appropriately to identify solutions that may or may not be
  • already documented.
  • Ability to manage multiple conflicting deadlines and competing priorities.
  • Ability to build and maintain strong relationships within the team and throughout the
  • firm.

 

What we offer:

  • Onboarding in a good atmosphere with supportive, friendly team.
  • You will be part of a motivated, dedicated, international virtual team where your contribution will be appreciated.
  • Ability to work on an international project of strategic importance.
  • A variety of responsibilities and a good opportunity to develop organizational skills on
  • a large project.
  • Attractive salary packaging.
  • Private health care and other employee benefits.

 

Application:

     If you know somebody suitable for this position or if you want to apply, please send a detailed CV by e-mail:

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